Beatroute Liverpool
Beatroute Liverpool is the trading name of Andrea Perkins. By purchasing tour tickets from Beatroute Liverpool and participating in their tours, you agree to the following terms and conditions.
Cancellation Policy
In the unlikely event that a food tour is cancelled by Beatroute Liverpool, we will give you the option of either exchanging your tickets for a new date, or alternatively claiming a full refund.
Cancellation of a Beatroute Liverpool tour by you, is accepted with at least 2 days notice. Refund will be minus fees charged by 3rd party ticket agent. We will endeavour to accommodate a rescheduled walking tour for you with up to 2 days notice. But cancellation of the re scheduled date will not be liable to a refund even if giving 2 days notice.
Arriving Late
Please note that we are unable to wait for guests arriving late. We are on a tight schedule with all the venues we visit therefore please make sure to arrive at least 5 minutes prior to the tour.
Please note that trains and other forms of transport can be delayed or cancelled. So please check before you travel to make sure your route will be free. We cannot be held responsible for delays from public transport or other delays in your travel time that may make you late for our tours.
Refunds
If for any reason you are entitled to a refund, we will refund your booking with Beatroute Liverpool in the same way as you made payment.
Refunds will only be given on the ticket price, not on any other costs incurred. Gift Vouchers cannot be redeemed for cash.
Minimum Participants
Please note that we conduct the tours with a minimum of 2 people. If the minimum is not met, we may cancel the tour and give alternative days to attend or refund the tickets.
The Tour
Please wear suitable shoes for a walking tour as the areas we visit may have cobbled streets and uneven pavement. Subsequently please take care when walking especially when pavements are wet or icy.
Tours go out in all weathers so please dress appropriately.
We cross roads at pedestrian crossings wherever possible. Please do take care when crossing any road, and remember you are responsible for your own safety.
The tour covers 2 to 2.5 miles. There are frequent stops and the majority have seating and toilet facilities. If you feel you would need any assistance to take part in this tour please let us know in advance so suitable planning can be put in place.
Weather Conditions
We conduct tours rain or shine. You are advised to dress appropriately for weather conditions. Liverpool can get very wet and windy at times, so a waterproof jacket with hood may be more appropriate than an umbrella.
If the tour has started, and in the event of severe weather, your tour guide will suspend the tour at his or her discretion. If your tour was suspended, you will be reimbursed for partial or full price of ticket depending on the time the tour was suspended. If the tour is suspended at the beginning of the tour, you will receive full payment. If the tour guide did not suspend the tour due to rain, you will not get reimbursed for the tickets. You are responsible for yourself and your own safety.
Dietary Restrictions
This is a vegan tour. If you have any dietary restrictions other than vegan: please contact Beatroute Liverpool before booking to see if it is possible to accommodate. You will be asked if you have any such requirements during the booking process.
Beatroute Liverpool is not responsible for the food or beverages consumed on its tours. It acts solely as an agent in arranging tours, venue visits and other services and does not assume liability for accidents, delays, injuries, loss or damage due to any act or default of a restaurant or shop or its employees.
Content and Menus
Beatroute Liverpool reserves the right to alter or change the menu in case of non-availability of a product or venues not being available on the date of the tour.
Timings
The length of the tour may vary depending on how many people are in the group, service times in restaurants and how much the party are enjoying themselves. The guide endeavours to keep the tour on track time wise. Please leave extra time at end of tour before arranging another event, or contact us before booking to discuss finish times on day you wish to book.
Photography
Photographs and video footage may be taken during the tour for promotional or editorial purposes. These images may be used online or in printed matter. If you do not want images of you to be used please let us know in writing in advance of the event.
Health and Safety of Tour Customers
Beatroute Tours have risk assessed the tours for the safety of their customers and tour guides. However, you – the tour customer – are responsible for your own safety during the tour.
It is your responsibility to inform Beatroute Liverpool of any dietary requirements, allergies or intolerances. While Beatroute Liverpool will check with vendors as to the contents of samples which may contain allergens – pertinent to a customer’s needs – they cannot guarantee that samples have not come into contact with any of those allergens.
Tour customers must take responsibility for themselves at all times during the tour.
All customers must exercise due caution when crossing roads and walking safely at all times during the tour.
They must dress and prepare for any relevant weather conditions and exercise their own judgement with regards to any risk that may arise on a tour.
Applicable Law
These terms and conditions shall be governed by and construed in accordance with the laws of England. Any disputes relating to your access to and use of the Site shall be determined by the English courts. You are responsible for compliance with any applicable laws of the country from which you are accessing the Site.
Contact Beatroute Liverpool
If you have any questions, please do not hesitate to contact us at hello@beatrouteliverpool.co.uk
or go to our contacts page to connect with us on social media